LogoManager 10 year anniversary
 
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Technical support - Cable Connection Checklist

The software is configured for the correct cable type and COM port
Any foam padding/packaging has been removed
All contacts between the cable and the phone are clean and secure
The phone is powered up and connected to the PC serial port
No other devices (modem, ISDN, infrared, digital camera) are accessing the same port
No other software (FoneSync, PC Suite, PDA software) is scanning or using the port
The problem persists even after I restart Windows
The problem persists even after I reinstall the software
The problem persists even after I delete the serial ports from the drvice manager and restart
The serial port is not sharing any interrupts with other devices (especially a modem on COM3)

More: Cable knowledgebase articles »

If the above suggestions don't help to resolve your problem, then the cable could be at fault. Please contact us if you would like direct assistance.


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Latest news

Latest versions:
Pro Suite: v3.0
Mobius/PX: v3.0
MobiMB: v3.6
PolyPhonix Studio: v1.8
MobiFX: v1.3

Nokia models currently in beta test: RM-590 RM-591 RM-514 RM-515 RM-519 RM-520 RM-578 RM-579

24 Oct 2009
New! LogoManager 10 year anniversary specials

24 Oct 2009
New! LogoManager Pro Suite 3.0 is now available. Get it today! (Mobius/PX v3.0, MobiMB v3.6, Polyphonix Studio v1.8)


Customer Quotes
"Superb support!"
- Howard, UK

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